Customer app booking and payment flow

The mobile booking flow is designed for quick decisions while keeping key details visible before checkout.

Booking checklist

9:41

Bookings

Upcoming & past

Sat

14 Jul · 2:00 PM

Balayage & trim

Glow Studio · Sandton

Confirmed

Wed

10 Jul · 11:00 AM

Express manicure

Urban Spa · Rosebank

Completed

Tap a booking to reschedule, pay, or review

Home

Bookings

Cart

Chats

Profile

Open Bookings to reschedule, pay, or review appointments

Confirm provider, service, duration, price, date, and time before payment.
For at-home services, select a saved address or accurate suggestion with the correct street number and suburb.
Check cancellation rules, deposit requirements, and outstanding balance.

After payment

The app updates the booking once the payment processor confirms the result. If the app was backgrounded during payment, reopen the booking from the Bookings tab to refresh the latest status.

Booking checklist

Bookings

After payment

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